Privacy Policy

Personal information we collect

Information you provide to us

Personal information you may provide to us through the Service includes:

• Contact data, such as your first and last name and email address.
• Profile data, such as the username and password you set to create an account, and any other information you add to your profile.
• Communications, such as the messages you send when you contact support or otherwise reach out to us.
• Transactional data, such as the information needed to set up and manage your subscription, including your billing history.
• Marketing data, such as your preferences for receiving our communications and details about how you engage with them.
• Payment information needed to complete transactions, which is collected and processed directly by our payment processor.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information from third-party sources

We may combine the personal information we receive from you with information obtained from other sources, such as public sources, data providers, marketing partners, and third-party services that you use to log into or link to your account.

Automatic data collection

We, our service providers, and our business partners may automatically log information about you, your device, and your interaction with the Service over time, such as:

• Device data, such as your device type, operating system, browser type, IP address, unique identifiers, language settings, and general location (such as city or region).
• Online activity data, such as the pages or screens you view, how long you spend on them, navigation paths, access times, and whether you open our emails or click links within them.

Cookies and similar technologies

Some of the automatic collection described above is enabled by cookies, local storage, and similar technologies. These help us operate and secure the Service, remember your preferences and login status, and understand how the Service is used.

How we use your personal information

We may use your personal information to:

• Provide, operate, secure, and improve the Service and our business.
• Create and maintain your account and personalize your experience.
• Communicate with you about the Service, including service-related messages and, where permitted, marketing.
• Conduct research and development to analyze and improve the Service.
• Comply with applicable law, enforce our terms, and protect the rights, safety, and property of Altoalpha, our users, and others.
• Create anonymous, aggregated, or de-identified data, which we may use for any lawful purpose.

Where required by law, we will obtain your consent before using your personal information for certain purposes.

How we share your personal information

We may share your personal information with:

• Service providers that perform services on our behalf, such as hosting, analytics, email delivery, and customer support.
• Payment processors, such as Stripe, which collect and process your payment information directly to complete transactions.
• Advertising and marketing partners, where applicable, for the marketing and advertising purposes described above.
• Professional advisors, such as lawyers, auditors, and insurers, where necessary for the services they provide to us.
• Authorities and others, where we believe in good faith that doing so is necessary to comply with law or to protect rights, safety, and property.
• Other parties in connection with a merger, acquisition, financing, or other business transaction, or with your consent or at your direction.

Your choices

• Access or update your information by logging into your account.
• Opt out of marketing emails by following the unsubscribe instructions in the email or by contacting us.
• Limit interest-based advertising by adjusting your browser and device settings, including blocking third-party cookies.
• Decline to provide information, though some features of the Service may not be available without it.
• Close your account by contacting us.

Some browsers offer a "Do Not Track" setting. We currently do not respond to "Do Not Track" signals.

Other sites and services

The Service may link to websites and services operated by third parties. We do not control those third parties and are not responsible for their practices. We encourage you to read the privacy policies of any other services you use.

Security

We use technical, organizational, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the security of your personal information.

International data transfer

We are based in the United States and may use service providers that operate in other countries. Your personal information may be transferred to and processed in the United States or other locations where privacy laws may differ from those in your jurisdiction.

Children

The Service is not intended for anyone under 18 years of age. If you believe we have collected personal information from a child in a manner prohibited by law, please contact us and we will take appropriate steps to delete it.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will update the date above and post the revised policy on the Service. Your continued use of the Service after the effective date indicates your acceptance of the updated Privacy Policy.

How to contact us

If you have any questions about this Privacy Policy, contact us at support@altoalpha.com.